Last updated: 4 October 2026.
This notice explains how SPECTERRA Europe handles information from visitors to specterraeu.com and people who contact our European team. It does not cover the SPECTERRA mobile app or external app stores.
Who is responsible for your information?
Digimodelo LDA operates SPECTERRA Europe and is the data controller for this website and its enquiries. VAT number: PT508217415. Address: Rua dos Lírios, Armazém 5D, 2860-274 Alhos Vedros, Portugal. For privacy questions or requests, email [email protected] or write to this address.
Information you send us
The contact form asks for your name, email address, subject and question. Company is optional. We use this information to answer and follow up your enquiry. The required fields are needed to receive and respond to a message through this form. Please do not include passwords, payment details or sensitive personal information.
For general form enquiries, we rely on the consent you give before sending the form (Article 6(1)(a) GDPR). You may withdraw it at any time by contacting us, without affecting processing already carried out lawfully. Withdrawal may mean that we cannot continue handling your enquiry. Where a request becomes part of steps you ask us to take before a contract, a contract, or a legal obligation, the relevant processing instead relies on Article 6(1)(b) or 6(1)(c), as applicable. Sending an enquiry does not subscribe you to marketing.
Website and form security
We process connection and request information, such as IP addresses, browser information, request times and security outcomes, to keep the website available, diagnose problems and prevent abuse. This processing serves our legitimate interests in maintaining a secure website and enquiry service (Article 6(1)(f) GDPR).
The form uses Cloudflare Turnstile. Turnstile processes browser and connection signals to distinguish visitors from bots. Our server sends the verification token to Cloudflare, not the content of your enquiry or your email address as part of that verification request. Cloudflare also has its own processing for improving bot detection, explained in its Turnstile Privacy Addendum. Security screening may reject a submission; it is not a decision about an order or your entitlement to a product or service. If you cannot use the form, contact the address above.
Where information is handled
Authorised members of our team handle enquiries. We use Hetzner for website hosting, Cloudflare for website protection and Turnstile, and Google Workspace for the business mailbox that receives enquiries. These providers, and their relevant service subcontractors, may process information needed to provide their services. Information may also be disclosed where a legal obligation requires it.
Google and Cloudflare operate internationally, so processing may take place outside the European Economic Area, including in the United States. Their published data-processing terms describe the safeguards for applicable transfers, including adequacy mechanisms where applicable and European Commission Standard Contractual Clauses for restricted transfers. See Google’s data-processing terms and Cloudflare’s data-processing terms. You can contact us for further information or a copy of the relevant safeguards. This notice does not promise that all information stays in the EU.
How long information is kept
General enquiries are kept for up to 12 months after they are closed. Records that become part of a contract, warranty, dispute or legal obligation follow the applicable retention requirements instead. The contact plugin does not create a WordPress archive of submitted messages: enquiries are delivered to our business mailbox.
Temporary, pseudonymous anti-abuse records support short rate-limit windows and are removed through scheduled maintenance when expired. They are not anonymous data. Technical logs and backups are separate from enquiry messages; their retention is limited by the operational or security purpose, incident investigation and applicable legal requirements.
Your choices and rights
Depending on the applicable conditions, you may request access, correction, erasure, restriction or portability of your information, object to processing based on legitimate interests, or withdraw consent. Send your request to [email protected]. We may need proportionate information to verify your identity before disclosing personal data. You may complain to the Portuguese supervisory authority, CNPD, or the competent supervisory authority in your EU country.
External services
Links to Google Play and other external websites take you to a separate provider whose privacy notice applies there. App screenshots on this website are illustrative previews; viewing them does not connect this website to your app account.
Choose your language
At the English homepage, the country estimated by Cloudflare from your connection may select an available language. This is not precise location and does not reliably identify the language you speak. Unmatched or ambiguous countries use English. A language-specific URL is never changed. Your manual choice always takes priority; you can change or remove it below. The language module does not keep your IP address or create a location profile.